FAQs for New Zealand investors

About the company

Annual general meetings (AGMs)

Financial Information

Dividends

Holding shares in Goodman Fielder

Shareholder services

About the company

What does Goodman Fielder do?
Goodman Fielder is one of Australia's largest producers of commercial and retail food products in baking, spreads and edible oils.

Our portfolio of leading, well-known consumer brands means our products reach the tables of many households and restaurants every day. We are proud that we hold top positions in many of the large product categories that we compete in. To find out more, visit our Brands You Know and Love section on this website.

What is the size of the company?
Our products are delivered to over 30,000 outlets daily, including supermarket chains.

Our business operates across four main divisions - Fresh Baking, Home Ingredients, Fresh Dairy and Commercial (fats, oils and flour). More information about what we do is available from our Who We Are section on our website.

Since 2003 our business has undergone major transformations. This has seen us generate sales revenue of over $2.3billion (on a pro forma basis) and $2.4billion for 2006 and 2007. You can find out more about our performance at our Shareholder Centre.

How many people work at Goodman Fielder?
We have a workforce of over 7,000 in Australasia and the Pacific Islands.

Goodman Fielder is led by a highly experienced senior team, headed by our CEO, Peter Margin. For more on our senior management visit our Board and Executive sections, under Who We Are.

Where does Goodman Fielder operate its business?
Goodman Fielder provides food products across Australia and New Zealand. Through our commercial division we also reach the pacific regions, providing food products to countries including Papua New Guinea, Fiji and New Caledonia.

What does Goodman Fielder do about corporate governance?
Underlying our business is a set of principles, guidelines and practices that promote transparency, responsible behaviour and accountability in all that we do.

Detailed information is available at our Who We Are section under corporate governance.

How do I contact the company for general information or business queries?
For product inquiries, please refer to our Consumer Advisory Centres.

For other inquiries, contact our Sydney corporate office:
Goodman Fielder
75 Talavera Road
North Ryde NSW 2113
Australia

Telephone: +61 2 8874 6000
Fax: +61 2 8874 6099

Annual general meetings (AGMs)

What is an Annual General Meeting?
Each year we will hold an Annual General Meeting (AGM) that all shareholders are invited to attend. Shareholders will receive notification about the AGM including details on voting.

When and where will the next AGM be held?
Please see our financial calendar for AGM details.

What if I cannot attend an AGM?
If you cannot attend the AGM you may appoint a person to act on your behalf. This person is called a 'proxy' and may express your views or vote for you at the AGM. The share registry will send out the proxy forms prior to the meeting which you will need to fill out and return by the date specified on these forms.

My registered holding is in the name of a company. Can I still attend the AGM and vote?
Anyone can attend an AGM, however if you wish to vote you will have to provide a Corporate Letter of Representation at the meeting. Please contact the share registry should you need one.

I have lost my voting forms, how do I get another copy?
You can obtain replacement forms by contacting the share registry by phone, fax or email.

Financial Information

What type of financial information does Goodman Fielder report?
Financial information reported to the public includes:

Interim and full year profit results
Market announcements
AGM data
Presentations
A range of financial data (i.e. EBIT, Sales, PAT, Cash flows and key ratios)

See our results and financial data section for further information.

Market announcements are also available from the New Zealand Exchange.

When are Goodman Fielder's results announced?
See our results section for results and announcements that have been reported to the market.

Where can I find the latest financial information?
See our results and financial data section.

Can I elect to receive paper copies of the annual reports?
You can nominate to receive copies of the annual report by completing the relevant form, available from the share registry.

Can I choose to have annual reports sent to me electronically?
You can nominate to have email notification of the annual report by completing the relevant form, available from the share registry.

Dividends

Does Goodman Fielder pay dividends?
Our shareholders will receive interim and full year dividends.

Dividend payments are subject to the company's dividend policy. The amount of the dividend to be paid is subject to Board approval and depends on company performance.

Further information on dividends is available at our Shareholder Centre.

What are the key dates for future dividend payments?
Please see our financial calendar.

How are dividends paid to shareholders?
Goodman Fielder Limited pays dividends by direct credit into an account held at a New Zealand bank or financial institution. To receive your dividend payments you need to advise the registry of your bank account details in writing. Banking instructions can be posted or faxed to the share registry.

Individual holders may complete their bank account instructions online.

Joint holders will need to complete a Direct Credit instruction form and have all holders sign it.

How do I change my banking instructions for dividends?
Investors, such as joint holders and companies, need to complete a Direct Credit Instructions form and return it to the share registry by post or fax.

Some individual investors can change their banking details online or by emailing the registry.

For more information and a copy of the Direct Credit Instructions form, please contact the share registry or visit their website.

I have shares in my name, can dividends be paid into an account with another name?
There are circumstances where issuers can allow dividends to be paid into third party accounts (i.e. accounts with names that do not match the name in which their shares are registered). Investors wishing to make such arrangements should contact the share registry directly.

Dividends for joint holdings can be credited into the account of any one of the holders, provided that all holders authorise this by signing the Direct Credit Instructions form.

What should I do if I don't receive my dividend payment?
Banks reject deposits if account details are incorrect or the nominated account has been closed. If expected deposits have not appeared in your bank account, please check that credit details for your holding are up-to-date and correct. You can do this online. Then contact the share registry to resolve the matter.

How can I find out about past dividends?
A list of all dividends paid by Goodman Fielder is available at the Dividends section on this website.

Individual investor dividend histories are available from the share registry. Details of dividend payments made to you are also available online at the registry website under your holding account.

What currency can I have my dividend paid in?
Investors with shares registered on the New Zealand Exchange can only have their dividends paid in New Zealand Dollars.

When will Goodman Fielder withhold tax from a dividend?
Goodman Fielder may withhold tax from a dividend paid to a non-resident of Australia, or Australian residents who have not provided a TFN or ABN. The rate of withholding tax applied is governed by the relevant withholding tax legislation and tax treaties with other countries.

For information regarding the tax implications of share ownership, please consult your tax adviser or accountant. Alternatively, visit the Inland Revenue website at www.ird.govt.nz

Are Goodman Fielder dividend payments franked?
Goodman Fielder announced an interim dividend of 6.0 cents per share for the year ended 30 June 2008, payable on 3 April 2008. The dividend is franked at 30% with nil imputation for New Zealand registered investors. Your dividend statement will provide details on the dollar amount of your franking credits.

Franking and imputation rates depend on a number of factors, including the company's financial and taxation postion, and no guarantee can be given regarding the level of franking or imputation of future dividends.

Does Goodman Fielder have a Dividend Reinvestment Plan (DRP)?
Goodman Fielder does not have a DRP and there are currently no plans to introduce one in the near future.

What does 'cum dividend', 'ex-dividend' and 'record date' mean?
These terms relate to actions surrounding a company declaring a dividend. Around this time share prices are quoted as 'cum-dividend' or 'ex-dividend'.

'Cum-dividend' means the shares carry an entitlement to the dividend. Buyers who purchase shares in this state will receive the dividend when it is due.

'Ex-dividend' means the shares come without the dividend. This means the buyer is not entitled to the latest declared dividend. Instead, the seller receives the dividend even though they do not hold the shares when the dividend is paid.

'Record date' is the date used to identify the holders on the share register who are entitled to receive the dividend and the number of shares the dividend will be paid on. Holders who hold shares on the record date will receive the upcoming dividend. Selling the shares after record date will not change their entitlement to the dividend.

The record date is the date when all changes to registration and banking details must be made if you want those changes to apply to the upcoming dividend.

Why does my dividend statement refer to Conduit Foreign Income?

Some or all of the unfranked dividends paid by Goodman Fielder may also be declared to be 'Conduit Foreign Income'. The Australian tax implication of any unfranked distribution declared by an Australian corporate tax entity to be conduit foreign income is that it is not assessable to a foreign resident, and is not subject to dividend withholding tax.

Conduit Foreign Income is not relevant for individual Australian resident investors but may be relevant for taxation purposes for non-resident shareholders, trust shareholders with non-resident beneficiaries and Australian corporate shareholders. We recommend that you consult your taxation adviser if you require further information.

Holding shares in Goodman Fielder

Where are Goodman Fielder ordinary shares listed?
Goodman Fielder Limited is a dual listed company. It has ordinary shares listed on two stock exchanges - the Australian Securities Exchange (ASX) and the New Zealand Exchange (NZX).

How do I buy and sell shares in Goodman Fielder?
Goodman Fielder ordinary shares can be bought and sold through a sharebroker or financial adviser. If you do not have one the New Zealand Exchange (NZX) provides a list of sharebrokers available from its website.

How do I find the share price for Goodman Fielder?
Information about the share price is available from our Shareholder Centre. Current prices that are quoted reflect trading taking place on the Australian Securities Exchange delayed by 20 minutes.

For up-to-date information on Goodman Fielder's share price in New Zealand, you can visit the New Zealand Exchange's website at www.nzx.com.

Shareholder services

Who is the share registry for Goodman Fielder?
Link Market Services Limited
Investor inquiries:
Telephone: 0800 150 013 (in New Zealand)
Telephone: +64 9 375 5998 (International)
Fax: +64 9 375 5990
Email: lmsenquiries@linkmarketservices.com
Website: www.linkmarketservices.com

Address:
PO Box 91976, Auckland, 1030
New Zealand

Level 12, 120 Albert Street, Auckland
New Zealand

What is the balance of my holding?
Your latest Securities Transaction statement will provide you with full details of your holdings. Otherwise, investors can find out how many shares they currently hold by contacting the share registry. This can be done by phone or by making a holder balance enquiry online.

For your security, you will need to provide your Common Shareholder Number (CSN), Faster Identification Number (FIN) and the registered surname or company name.

What is a Common Shareholder Number (CSN)?
All investors purchasing securities through the New Zealand Exchange (NZX) receive a CSN. This number applies to all your holdings across all registries.

Your CSN should be quoted to your sharebroker whenever you trade in securities, along with your FIN. If you do not have a CSN you can apply for one through your sharebroker.

Inactive investors who want to dispose of a holding on a one-off basis, do not need a CSN. They may use their original holder number (or shareholder number) allocated by the registry along with the accompanying Faster Identification Number (FIN). The holder number can be found on your Securities Transaction statements, dividend advice statements, and other registry communications.

If you cannot find your CSN, security holder number, or FIN, please contact the share registry.

What is a FASTER Identification Number (FIN)?
Your FIN is a four-digit number that is used as a security number and so it must be stored in a safe place. You will need to quote it to your sharebroker when you buy or sell your securities.

If you are unable to locate your FIN, please contact the share registry.

For security reasons, registry staff will not disclose FIN numbers over the phone. Instead, a FIN advice will be sent to your registered mailing address.

How do I change my address on my holdings?
All shareholders need to notify the share registry when their address details change. What you need to do to change your address with the registry depends on how your holding is registered. Change of address notifications need to provide the following information for security purposes:

CSN or Holder Number
Full names of all shareholders
Old address
New address
Signature(s) of all shareholders

Individual holders can make changes to their registered address online at the share registry website.

Joint holders and companies need to advise the share registry in writing with all registered holders having signed the notice. Change of Address forms can be downloaded from the share registry website. Completed forms should then be posted or faxed to the share registry.

If the change of address is completed under a Power of Attorney, a certified copy of the original Power of Attorney must accompany the Change of Address form.

I can't find my CSN or FIN. How can I get it?
If you cannot locate your CSN or FIN your broker may be able to assist you with this. Otherwise, contact the share registry and they can help you.

If you think your FASTER Securities Transaction Statement, payment advice or FIN advice has been stolen, please advise the share registry immediately. They can arrange for a replacement FIN.

How do I know if my IRD number has been recorded?
IRD enquiries can be made by contacting the share registry. For further information see the share registry website.

What should I do if my shareholder statements are stolen or lost?
If you think your FASTER securities Transaction Statement, payment advice or FIN advice has been stolen, please notify the share registry immediately. They can arrange for a replacement FIN.

One of the holders has died. How do I administer shareholdings for the deceased estate?
Administration for deceased estates is often complex and time consuming.

The share registry offers a range of services to help administer the estate. You can find guidelines and relevant forms at the share registry website.

How do I change my name on my holding?
All changes require a Change of Details Notification form which is available from the share registry and at their website.

Changes need to be supported by additional paperwork such as certified copies of relevant legal documents. You can contact the share registry directly to discuss your circumstance or visit their website.

Keep in mind, each person registered on the holding needs to authorise any changes by signing the notification form.

How do I fix incorrect information about my share registration?
What you need to do will depend on your situation.

Minor name corrections can be amended using a Name Correction Request and Indemnity Form.

Change of address information can be amended using a Change of Address Form. Some individual holders can complete these changes online.

For more information, please contact the share registry or visit their website.

How do I transfer shares to someone else?
A common way to transfer shares is known as an off-market transfer and is where investors transfer shares privately. It involves completing an Off Market Transfer form.

A form for each security to be transferred must be completed. All registered holders must sign each form and completed forms (in original hardcopy format, not photocopies) should be posted to the share registry. Contact the share registry for a copy or download it from their website.

An alternative is an on-market transfer which your sharebroker can arrange for you. This involves trading the shares on the market and incurs fees generally associated with buying and selling.

I have a question about my holding that is not answered here. Who can I ask now?
Please contact the share registry either in writing, by phone or email. Their website provides a source of information and a list of frequently asked questions.

Where can I find shareholder forms?
If you need to make any changes to your shareholdings, you can contact the share registry to ask what you need to do. Many of the forms are available from their website.